We offer a 100-day return policy in case you are not satisfied with your purchase. We do not provide prepaid labels. Return costs are the responsibility of the buyer.
In order to process the return correctly, you must complete the return form and send it with the pillow. You can download this form here: Return form Yourzzz
You can choose any carrier to ship with. Once we have received the item(s), it will take 5-7 business days for them to be processed. The payment method used at the time of purchase will also be used for the refund once we have processed the return.